Shipping Information

"How long will my order take to arrive?"

Orders are processed and prepared to be shipped within 3-5 business days. Delivery times may take 1-3 weeks(business days) from the time of purchase to shipping your order worldwide unless it is specified in the product description. Sometimes we have special sales with priority shipping e.g. 3-8 days shipping. Shipping times can be found in the product description on all products as well as shipping times sometimes vary depending on the item in particular.

"How does shipping work?"

Eycuf works with global merchants and top quality handmade artisans in order to provide you with the best prices and the most awesome innovative products. This means that your order is shipped from all over the world. Our shipping methods for the majority of our shipments are USPS and FedEx.

Because we ship directly from our partners and a lot of our products are in high demand, your item(s) may take 1-3 weeks(business days) to arrive. If you buy different items it is possible that you will receive more than one package.


Please do not worry if it does not show up immediately. We provide tracking numbers with every number as well.

24/7/365 ticket and email support is conveniently offered to you, We are always only one email away and offer very fast response times. Please contact us if you need assistance, we are here for you..

"How can I return an item?"

Refer to our Return Policy If you need further assistance, please send us an email at support@eycuf.com

"How long will it take for you to reply to my message?"

We strive to maintain one of the fastest response times on the web. Thus far we manage to meet our best results regularly and respond to inquiries within 1-3 hours, but we aren't always perfect so please allow up to 24 hrs — especially on weekends or holidays. We guarantee awesome customer support!

SHIPPING POLICY

  • For all confirmed orders received, the order will be dispatched in 3 to 5 business days. The delivery timeline may vary depending on the time required by courier partner.

  • For all orders priced at 20 USD or below, there is a fixed shipping fee of 4.90 USD which will get applied on the checkout page.

  • Order once is shipped from our warehouse, the same cannot be cancelled. If you wish to still continue with cancellation, you may refuse accepting delivery when the courier partner comes.

  • If you accept the delivery and are not satisfied with your order upon delivery, you can raise a Return request.

 

You will be responsible for paying for your own shipping cost for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you bought the item on a free shipping promotion you are still subject to cover the necessary shipping on the item.

Sale Items

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded or canceled.

If you have any questions please don't hesitate to contact us at Store Email: support@eycuf.com